Terms & Conditions

Security:
We take precautions to guard your information. All of your information submitted through the website, has guaranteed protection online and offline.

If we collect information from you, e.g. credit card data, the information is encrypted and transmitted to us in a secure fashion. As a customer you can verify the security of your information by looking for the closed lock icon at the bottom of your web browser, or by looking for the “https” at the beginning of the web page URL.

Your information is protected offline as well. Only employees that require your information to perform a specific job, e.g. customer service, are given access to personally identifiable information. All personal information storage devices are kept in a secure location away from possible threat.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 609-922-6704 or email at info@biogreenseptic.net

Shipping & Handling
Standard Shipping in the United States: Every effort is made to ensure orders are shipped within 24 hours excluding bulk orders. Shipments to Alaska, Puerto Rico, and Hawaii, will incur shipping charges based upon chosen shipping methods elected at the time of your order and any additional shipping fees incurred by BioGreen Waste Treatment Systems, LLC will be added to your charge once cost calculations are received from FedEx. Items that include free shipping, will incur additional shipping costs for Alaska, Puerto Rico, and Hawaii. Our standard shipping method is Fed Ex, which usually will arrive within 3-7 days of leaving our facilities.

Quality Guarantee
BioGreen Waste Treatment products are 100% guaranteed to work as long as the treatment guides are followed. BioGreen Waste Treatment products are non-pathogenic, non-hazardous and safe for the environment. BioGreen Septic has met the EPA’s DfE challenge for biological drain line and septic system products by demonstrating a more positive human health and environmental profile.

Performance Guarantee
BioGreen Septic products are 100% guaranteed to perform as stated – containing lab cultivated, non-pathogenic bacteria and enzymes. If at any time you are not satisfied with the results, we will refund your total purchase amount with no costs to you.

BioGreen Septic is the most advanced microbial drain, septic, and grease trap treatment. It is comprised of naturally occurring strains of live, vegetative bacterial cultures with an exceptional appetite for organic matter.

There are different reasons that a septic system may fail such as roots, pipe collapse, structural damage or outside influences making the system inoperable. BioGreen Waste Treatment Systems does not guarantee that any of its products will reverse system failure as a result of any of the listed reasons other than clogged drain field, leach fields and the like related to sludge buildup, which is, the most common form of failure.